Terms of Service
Effective Date: October 28, 2025

Welcome to the Greater Waterbury Imaging Center’s online payment system. By making a
payment through this site, you agree to the following Terms of Service.

  1. Purpose
    This online payment system allows patients to pay for MRI and other imaging services provided
    by Greater Waterbury Imaging Center.
  2. Payment Processing
    All payments are processed securely through Stripe, a third-party payment processor that meets
    PCI-DSS compliance standards.
    We accept major credit and debit cards. Once a payment is successfully submitted, you will
    receive a confirmation or receipt by email.
  3. Refund Policy
    Refunds are available only for:
    • Duplicate payments
    • Billing errors or overcharges
    • To request a refund, please contact our billing department within 30 days of your payment date
      at: scastelli@insighthealth.com
      Approved refunds will be credited to the original payment method.
  4. Security
    Your payment data is encrypted using SSL technology and processed directly through Stripe.
    Greater Waterbury Imaging Center does not store or retain full credit card details on its servers.
  5. Limitation of Liability
    To the fullest extent permitted by law, Greater Waterbury Imaging Center is not liable for any indirect, incidental, or consequential damages resulting from your use of this payment page or payment processing errors beyond our reasonable control.
  6. Contact Information
    For questions or billing assistance, please contact:
    Greater Waterbury Imaging Center
    Attention: Susan Castelli – scastelli@insighthealth.com
  7. Acceptance of Terms
    By submitting your payment, you confirm that you have read, understood, and agree to be bound
    by these Terms of Service and our Privacy Policy.